"F. Frank LeFever" wrote:
>
> Last week, there was a period of at least 48 hours when unable to
> log-in, usually got "no info avvailable" recording to phone call,
> eventually reference to "massive hardware problem" that engineers were
> ware of and wee working on; no prognosis.
>> Mndspring "help" page re "Network Status" lists various problems at
> least as far back as June and perhaps as recent as today, but NOTHING
> in that long list (Atlanta, San Jose, etc.) about problem in NYC!
>> NOW: Cannot retrieve my mail (problem began abouut two days ago?), at
> least not in normal way; able to get old mail VERY slowly via button in
> toolbar of window for www, newsgroups, etc.--but seems suspiciously
> incomplete for last ttwo days or so.
>> AM I THE ONLY ONE HAVING PROBLEMS WITH NETCOM (WHICH SEEM TO HAVE
> GOTTEN MUCH WORSE AFTER ACQUISITION BY MINDSPRING)??
>> I see (on the "help" page) est. wait time on call to Support is
> currntly 16 minutes...
>> Needless to say, no point emailing an answer to me.
>
I've picked up a number of glitches I've never seen before as well,
since Mindspring took over Netcom. Won't go into details but just
about everything which can go wrong has gone wrong.
P. Roberts, Jr.
