About "some bad words from some guys in the newsgroups":
I should say that it is the normal thing in our world.
When people are doing the same thing (selling), there is
some kind of competition between them.
Also you can not be liked by everyone.
Those people who write there about unrecieved orders,
lost payments are simply lying, because I do not know
them at all.
They are not my clients.
Instead of informing me about lost orders and money,
they write to the newsgroups shouting to the whole
world about "Norman - deceiver".
Who is the biggest deceiver?
If my clients have some problems, first of all they
inform me about - so they recieve Help.
Anyway everyone have his right of choice!