IBI Pustell problem

Charles A. Alexander charles at MEDINFO.ROCHESTER.EDU
Wed Feb 24 16:33:04 EST 1993


A lab here at the Med. Ctr. seems to be having a problem with IBI's Pustell
sequence analysis package.  The package is the PC version.  The "Sentinel"
software guard (or "Dongle") device's battery is dead.  IBI or Kodak (IBI
is a Kodak subsd.) cannot locate a replacement battery.  However, IBI is
still trying.  In the meantime, the user cannot access the software.

My question is does anybody have a way to get around this predicament.  The 
software is licensed.  But, either user or distributor hindsight has led
to this inconvenience.  I hear that you could replace the battery "temporarily"
from another user's copy but I don't think anybody would be willing to do
that since this would be an inconvenience to the "Good Samaritan" instead.

I am open to suggestions.  Any help directed to me or the user 
(MDMS at db1.cc.rochester.edu) would be appreciated.

Thanks in advance,

Charles Alexander
	Charles Alexander
	Div.of Medical Informatics, University of Rochester
	Rochester, New  York
	Internet:GCGC at db1.cc.rochester.edu
	Bitnet:GCGC at UORDBV
	FAXnet:	(716) 275-6007
	AT&Tnet:(716) 275-0643 									 																	

More information about the Bio-soft mailing list

Send comments to us at biosci-help [At] net.bio.net