Many thanks to all those who sent info on how to get the help file from the
FASTA server at GenBank.
My problem turned out to be a quirk of our MAIL program.
Here's what to do:
Accessing the FASTA program
To access the program, send an electronic mail message containing the
formatted query sequence (as described below) to the following Internet
address:
SEARCH at GENBANK.BIO.NET
If you are not on Internet, you may need to change the format of the
address. Consult your systems manager to determine the correct address.
Obtaining Help
If you would like to receive instructions on using the FASTA program,
send a mail message to the address above containing the word "Help" on
a single line of the mail message. Leave the Subject line in the mail
header blank. The help text will be updated when new information is
available for FASTA searches (such as new databases on-line). For
additional help on using FASTA, contact GenBank at (415) 962-7307 or
send an electronic mail message to the address:
CONSULTANT at GENBANK.BIO.NETChris_Upton at darwin.biochem.ualberta.ca