3700 & service pack 6

Alex Laufer laufer at renovis.com
Fri Aug 29 16:53:54 EST 2003

Hi all,

I'm wondering if anyone has come up with a solution for the following
problem.  The patches from Microsoft necessary to stay safe from the
latest worms & viruses aren't able to be installed unless you update
Windows NT to Service Pack 6.  However tech support at Applied
Biosystems state that if you update to service pack 6, then Data
Collection won't talk to the 3700.  So their party line (as it always
has been) is to take the 3700 off the network.  Of course downloading 3
traces at a time to a floppy is not a solution for a high throughput
instrument capable of generating hundreds of traces/day.  Has anyone
worked out any other fixes, or know when Applied Biosystems will update
Data Collection?

Thanks, Alex

Alex Laufer
Lab Manager
Renovis, Inc.
270 Littlefield Ave.
South San Francisco, CA
(650) 266-1425
fax (650) 266-1460
laufer at renovis.com

After 9/5/03
Renovis, Inc.
2 Corporate Dr.
South San Francisco, CA

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