This occurs when the Orbix web daemon looses connection with the database. We
solve this by opening a new Web Daemon and then running regservices.bat which
is found in the perkin elmer/abi/3700/bin folder. It works almost every
time.
--Carrie Sougnez
Sequence Detection
WICGR
Lynn Petukhova wrote:
> Hello:
>> I was wondering if anyone using the 3700 is familiar with the following
> error message:
>> "Start up has failed as a result of database not running. Contact your
> Administrator"
>> Our instrument crashes fairly frequently since we upgraded to 1.1. We see
> this error message after restarting the computer, upon trying to re-launch
> data collection.
>> Thanks in advance for any feedback.
>> Lynn
>> Lynn Orvieto Petukhova
> Genotyping Group Leader
> Starr Center for Human Genetics
> Rockefeller University
> 1230 York Avenue, Box 241
> New York, NY 10021
> phone: (212) 327-7181
> fax: (212) 327-7182
>> ---
