3700 crashes very often

Phillip San Miguel pmiguel at purdue.edu
Mon Dec 6 04:55:12 EST 1999

    Thanks for your post. I would like to see discussion of this issue in
this group.
    What sort of crashes are you getting?
    Our 3700 crashes moderately frequently--but almost always due to
"FMSheathPump errors" which are, I believe, associated with problems with
the inline filter. I've never had a problem that I've requested a service
call for.
Phillip San Miguel
Purdue Genomics Center

Alexander Kozik wrote:

> Hi!
> Recently our lab got 3700 machine.
> However our 3700 crashes very often (almost every second run).
> The tech support from PE repairs it three times a week without any
> success.
> I would like to know from other 3700 users:
> Is it a regular 3700 life / behavior or our lab is unlucky with given
> machine?
> What is known about 3700 reliability?
> Thanks a lot in advance,
> Alexander Kozik,
> Dept. of Biological Chemistry
> University of California at Davis.

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