310 memory problem

Brian Robertson b.robertson at ic.ac.uk
Tue Jan 27 08:26:26 EST 1998

In article <6aiqtd$cq6 at net.bio.net>, guilly01 at mchip00.med.nyu.edu wrote:

> Our 310 Genetic Analyzer has recently developed a particular quirk - It
> claims to run out of memory - and either stops running or fails to save
> the data (I assume it has collected) - Defragmenting the hard drive has
> not solved the problem - and Norton Disk doctor did not pick up on any
> significant problems on the Mac - 
> Since we have not changed how we run the unit - (The Mac is devoted
> solely to running the Collection program and automatically analyzing the
> data) - I see no reason to have memory problems - ABI Tech support
> recommended buying more RAM - and although this would solve the
> immediate problem - I am afraid it will not cure the "ailment" - 
> Any thoughts on this matter, would be greatly appreciated -

We have had a similar problem running short capillaries, and have cured it
by switching on virtual memory. This is against ABI recommendations, but
so far we have no problems with this. I think that more RAM is probably a
better option, although maybe  updated software will also help.


Dr. Brian D. Robertson
Dept. Medical Microbiology
Imperial College School of Medicine at St Mary's
Norfolk Place
London W2 1PG, U.K.

b.robertson at ic.ac.uk

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