Dear netters,
We've been using an ABI 377 for sequencing and genotyping. Since we
bought the machine six months ago we've been having quite a few technical
problems. Many times we have to repeat commands 3-4 times before the
machine responds. Programs crash in the middle of runs, electrophoresis
will suddenly stop for no apparent reason, no lack of buffer,etc. The
local service reps claim that these are mostly due to bugs in the ABI
software. This doesn't seem very reasonable to us. Has anyone else had
similar problems especially with Genescan?
Awiating some responses.
Thanks,
Mark Band
Volcani Animal Genetics
Israel
