Email: mort at mediaone.net
OBJECTIVE: PROJECT MANAGER
NT 4.0 server, Novell 3.x, TCP/IP, Dial up Networking, Microsoft Lan
NT 4.0 Workstation, Windows 3.1-98, Macintosh 7.x-8.1, Most Microsoft
products, Visual Basic, Quark Xpress, PhotoShop 4-5, Illustrator 7-8,
MediaBank, Intercept OPI, On-net 32, Soft PC, Xywrite, PageMaker, Adobe
Acrobat, FlightCheck, Hijaak Pro, Debabelizer, Copyflow, NAPS H&J,
Beyond press, type managers (ATM), Lotus Notes, Lotus Word Pro, MS
TechNet, cc:Mail, cc:Mail/Remote, MS
Mail, MS FrontPage, WinFax Pro 7.0, MS Outlook, MS Office 2000.
Setup installation and maintenance of standard PCs, Macs and Laptops, 10
baseT, 10 base2, Ethernet, cable installations, network hubs, network
cards, PNP devices, modems, networked printers, scanners, Compaq
PROJECT MANAGER Cahners Publishing Company
December 96 to present
? Provide internal consulting and analysis for editorial departments and
third level support.
? Managed and developed Y2k testing of Novell 3.20 based editorial
? Administered Y2k re-mediation of proprietary VB applications.
? Migrated publications from Mac to NT/Win95 platforms.
? Converted ad-layout artists to Win95 platform.
? Implementation of MediaBank/Intercept OPI digital asset management
utility. Developed pre-flight workflow for Manufacturing Market Place®.
? Managed the upgrade for Quark users of 48 publications.
? Developed NT/win95 based scanning workstation configurations.
? Standardized editorial Mac's and PC's workstations.
? Configured and setup server for editorial test lab.
? Migrated Font Folio from 6 to 8.
? Training of cross-platform applications (Quark Xpress, PhotoShop,
Illustrator, FlightCheck, MS Outlook, Adobe Type Manager Deluxe).
? Standardized editorial printers and drivers.
? Developed Postscript pre-press workflow.
STRATEGIC SUPPORT MANAGER - Stream International
February 93 to March 97
? Managed a staff of 41 including three supervisors for 7x24 technical
? Approved schedules for the 41 support representatives for the
? Evaluated call volume/service level reports.
? Wrote performance reviews and feed--back forms.
? Identified, proposed and implemented policies and procedures.
TechNet, cc:Mail, cc:Mail/Remote and MS Mail.
Helped maintain operations of the 138-person DTS (Desktop Operating
Systems) team and promoted an "all hands on deck" attitude among the
Developed incentive programs.
The total call center stationed over 600 phone representatives.
Phoenix Institute of Technology
? AutoCad - Engineering and Architectural drafting (1990)
? Intro to project management
? Administrating NT Server #803
? BU Workflow design
? Advanced Mac
? Intro to VBA for Access
? Intro to VB6.0
? Train the trainer for MediaBank (from Bitstream and Inso)