IUBio

Project Manager

vonda vondaa at pacbell.net
Fri Dec 17 00:14:48 EST 1999


BRIAN  BROOKS
Email: mort at mediaone.net

OBJECTIVE: PROJECT MANAGER

NETWORKS:
NT 4.0 server, Novell 3.x, TCP/IP, Dial up Networking, Microsoft Lan
Manager

CLIENT SOFTWARE:
NT 4.0 Workstation, Windows 3.1-98, Macintosh 7.x-8.1, Most Microsoft
products, Visual Basic, Quark Xpress, PhotoShop 4-5, Illustrator 7-8,
MediaBank, Intercept OPI, On-net 32, Soft PC, Xywrite, PageMaker, Adobe
Acrobat, FlightCheck, Hijaak Pro, Debabelizer, Copyflow, NAPS H&J,
Beyond press, type managers (ATM), Lotus Notes, Lotus Word Pro, MS
TechNet, cc:Mail, cc:Mail/Remote, MS
Mail, MS FrontPage, WinFax Pro 7.0, MS Outlook, MS Office 2000.

HARDWARE:
Setup installation and maintenance of standard PCs, Macs and Laptops, 10
baseT, 10 base2, Ethernet, cable installations, network hubs, network
cards, PNP devices, modems, networked printers, scanners, Compaq
servers.

PROFESSIONAL EXPERIENCE

PROJECT MANAGER Cahners Publishing Company
December 96 to present
? Provide internal consulting and analysis for editorial departments and
third level support.
? Managed and developed Y2k testing of Novell 3.20 based editorial
workflow.
? Administered Y2k re-mediation of proprietary VB applications.
? Migrated publications from Mac to  NT/Win95 platforms.
? Converted ad-layout artists to Win95 platform.
? Implementation of MediaBank/Intercept OPI digital asset management
utility.  Developed pre-flight workflow for Manufacturing Market Place®.

? Managed the upgrade for Quark users of 48 publications.
? Developed NT/win95 based scanning workstation configurations.
? Standardized editorial Mac's and PC's workstations.
? Configured and setup server for editorial test lab.
? Migrated Font Folio from 6 to 8.
? Training of cross-platform applications (Quark Xpress, PhotoShop,
Illustrator, FlightCheck, MS Outlook, Adobe Type Manager Deluxe).
? Standardized editorial printers and drivers.
? Developed Postscript pre-press workflow.

STRATEGIC SUPPORT MANAGER - Stream International
February 93 to March 97
? Managed a staff of 41 including three supervisors for 7x24 technical
support center.
? Approved  schedules for the 41 support representatives for the
off-hours team.
? Evaluated call volume/service level reports.
? Wrote performance reviews and feed--back forms.
? Identified, proposed and implemented policies and procedures.

TechNet, cc:Mail, cc:Mail/Remote and MS Mail.
Helped maintain operations of the 138-person DTS (Desktop Operating
Systems) team and promoted an "all hands on deck" attitude among the
team.

Developed incentive programs.
The total call center stationed over 600 phone representatives.

EDUCATION/CERTIFICATION/ASSOCIATIONS

Phoenix Institute of Technology –
? AutoCad - Engineering and Architectural drafting (1990)
? Intro to project management
? Administrating NT Server #803
? BU Workflow design
? Advanced Mac
? Intro to VBA for Access
? Intro to VB6.0
? Train the trainer for MediaBank (from Bitstream and Inso)









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