When you were tested with the aids on , were sounds presented and traced
on the screen ? or were you looking at the programming screen, which
shows an idealized representation of what the aid should be doing, not
what YOUR ear is doing with this aid.
Two weeks for the repair would indicate a full remake of the aid(s)? Is
that correct? If so the impression and or fit problem is a big factor.
The ability to make shell and fit corrections in the office can make a big
difference to the patient. Changes in the shell are easier when the ear
is in front of you not just a shell with notes from the dispenser mailed
back from the office.
Keep in mind the positive responses from the sucessful users. Don't give