With regards to charging for loaner hearing aids while a patient's aid
is being repaired... I personally don't think that it's a good practice.
Charging money for someone to use a hearing aid won't encourage them to buy a
new hearing aid. Loaning them a state of the art programmable for a week or
so will. At the same time, you are generating good will and giving the
patient a demo of what a really good hearing aid can do for them.
If people are holding on to hearing aids past the time they
should be returned, you could insert a statement into the loaner agreement
charging a daily fee for not returning the aid within a few days of
notification of the returned repair. Don't look at loaners as an
inconvienence, but as an opportunity to educate and to demo new technology.
Terri in GA